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PromosUSB Care

Mission statement: PromosUSB provides customized USB flash memory solutions for the promotional, educational, security, entertainment, and other industries. We strive to provide our customers with personalized service, both before and after the sale, in order to develop solutions that best meet your project requirements. Our process and inspection procedures allow us to offer a limited lifetime warranty on all orders - satisfaction guaranteed!

Toll free Sales and support line: (800) 323-1950 in the US. Everywhere else: (847) 656-3435.

Hours: Our normal business hours are 8:00 AM to 6:00 PM CST - Monday through Saturday. All emails are normally answered within 30 minutes of receipt. In many cases, we respond to emails throughout the evening.

Local phone: (847) 656-3435 (outside of the USA)
Fax: (610) 602-1950

130 Highwood Avenue #222
Highwood, Il 60040-1540

Return Material Authorizations: Please contact your account representative. Please provide detailed information regarding the problem, including your invoice number.

Vendors: PromosUSB is interested in partnering with innovative, quality, customer-centric vendors. Please contact purchasing@promosusb.com for details of our vendor certification requirements.